Accessibility statement

This accessibility statement applies to:

This website is run by The Royal Agricultural University. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate the website using just a keyboard
  • Listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Overall our website is accessible and our customers should be able to use the site without too much difficulty. We are aware of a few minor issues that may affect the accessibility of some parts of the website:

  • Most older PDF documents are not fully accessible to screen reader software
  • Older videos will be missing audio description or a text alternative

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us

Technical information about this website’s accessibility

The Royal Agricultural University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden


Some of our PDFs do not comply with WCAG 2.1 to Level A and AA which may make them difficult for some of our users to access. For example:

  • They currently do not have bookmarks so some users will find it difficult to navigate the PDFs. This fails WCAG success criterion 2.4.5 (Multiple Ways)
  • They do not a document title which can make it hard for some users to quickly determine the purpose or topic of the PDF. This fails WCAG success criterion 2.4.2 (Page Titled)

We do not intend to reproduce existing PDFs in accessible versions as this would be a disproportionate burden. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.For any new PDFs, we will ensure they are created in an accessible way.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

  • The accessibility regulations do not require us to fix PDFs or other documents published before 23  September 2018 if they’re not essential to providing our services.
  • Any new PDFs or Word documents we publish will meet accessibility standards.

Pre-recorded videos

Preparation of this accessibility statement

This statement was prepared on 20 November 2020.

This website was last tested on 3 October 2020. This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.